| ISO 9000 CONTENTS |
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Like all properly-written Standards (see BS 0:2005 A standard for standards.), ISO 9001 seeks to set criteria which achieve a goal and is not prescriptive as to methods.
The requirements come in Sections 4 to 8.
* Section 4 is entitled General Requirements
* Section 5 is entitled Management Responsibility
* Section 6 is entitled Resource Management
* Section 7 is entitled Product Realization
* Section 8 is entitled Measurement, analysis and improvement
In each of these areas, ISO 9001:2000 seeks to set out key requirements, which if met will ensure consistency.
The standard specifies six compulsory documents:
* Control of Documents (4.2.3)
* Control of Records (4.2.4)
* Internal Audits (8.2.2)
* Control of Nonconforming Product / Service (8.3)
* Corrective Action (8.5.2)
* Preventive Action (8.5.3)
In addition to these, ISO 9001:2000 requires a Quality Policy and Quality Manual (which may or may not include the above documents).
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